CustomerCentrix

Although not a big deal at this point, the pipeline graphic (and probably others) was missing. I suspected that this was because of the new server having a different configuration and missing the graphics libraries that are necessary to dynamically generate this image. Glad that I didn't dig too deep in this direction before finding in my http log file that a file could not be generated in the cache subdirectory. Changed the permissions here to 0777 and all is well.

The log file is located here:
  /home/httpd/vhosts/customercentrix.com/statistics/logs

the error was:
  [client 68.35.54.251] PHP Warning:
  fopen(cache/xml/6cce3203-bb02-8acc-29f5-42effcd389b2_3d88f7364_
  Sugar_1723436987_my_pipeline_en_us_1762355022005-09-162100-01-01.xml):
  failed to open stream: Permission denied in
  /home/httpd/vhosts/customercentrix.com/subdomains/crm/httpdocs/
  modules/Opportunities/Charts.php on line 664, referer:
  http://crm.customercentrix.com/index.php?module=Home
  &action=index&mypbss_refresh=true

followed by:
  [Fri Sep 16 17:32:07 2005] [error] [client 68.35.54.251]
  File does not exist: /home/httpd/vhosts/customercentrix.com/
  subdomains/crm/httpdocs/cache/xml/6cce3203-bb02-8acc-29f5-42effcd389b2
  _3d88f7364_Sugar_1723436987_my_pipeline_en_us_1762355022005-09-
  162100-01-01.xml

So, apparently Sugar is trying to generate a file on the fly and then access it from the browser. It is amazing how many problems are this easy to fix - just that some of them take days of trying things before figuring out that one little solution.